Frequently Asked Questions

Find answers to common questions about Brainstormerz and our services.

Brainstormerz is a research and data analytics firm that provides market insights, reports and tools to help investors and businesses make informed decisions. Our products are available on the Alphaniti Portal.

Click the "Login" button in the header and follow the sign-up flow on the Alphaniti Portal . You'll need a valid email, mobile no and basic information to register.

FAQ on Adoption of Standardised, Validated and Exclusive UPI IDs for Payment

Brainstormerz QR code
Brainstormerz QR code
  • Is it compulsory for the investors to use the new handle only?

    The investors can choose their preferred mode of payment, such as UPI, IMPS, NEFT, RTGS, or Cheques. If an investor opts to use UPI for the payment to registered intermediaries, then they have to do so only using the new UPI IDs allotted to registered intermediaries.

  • What should I check while making payment using the new UPI IDs/ QR Code?
    Investors need to keep following things into consideration:
    • The UP ID should properly show the name of the intermediary, followed by the short abbreviation of their category for example"brk" for Brokers, "mf" for Mutual Funds to the left of the "@" character.
    • On the right side of the "@", the new and exclusive handle "@valid" should be present, followed by the bank name.
    • On the right side of the "@", the new and exclusive handle "@valid" should be present, followed by the bank name.
    • On the confirmation screen, the app should show a white thumbs-up icon inside a green triangle.
    • The QR code generated using the utility will have a white thumbs-up icon inside a green triangle. It will also display the UPH ID just below the QR code.
  • Do investors also need to obtain new UPI handles to transact in the securities market?

    No, the new UPI IDs are only for intermediaries to obtain and investors can continue to use their existing UPI IDs.

  • Whom to approach if my transaction/ payment fails with the new UPI ID?

    The secure validated UPI ID of intermediaries will use the same banking channel as the earlier generic UPI handles. In case of any technical difficulty, investors are requested to approach their respective bank.

  • How should I enable my subscription after paying using the new UPI IDs/ QR Code?
    If an Investors need to keep following things into consideration:
    • Once the user has made payment using the UPI ID, the user should inform customercare@alphaniti.com / customercare@brainstormerz.in providing the UPI Transaction reference number, date and amount paid along with their registered email and mobile and the package/ product details for enabling the subscription.

For support, email customercare@brainstormerz.in. We typically respond within 2 business days.

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