Statutory

COMPLAINTS DATA

(for Brainstormerz Research and Data Analytics Pvt. Ltd.)

Data for the Month ending: Feb 2025

Sr. No . Received from Pending at the end of last month Received Resolved * Total Pending # Pending complaints > 3 months Average Resolution time^ (in days)
1 Directly from Investors Nil Nil Nil Nil Nil Nil
2 SEBI (SCORES ) Nil Nil Nil Nil Nil Nil
3 Other Sources (if any) Nil Nil Nil Nil Nil Nil
Grand Total Nil Nil Nil Nil Nil Nil
^ Average Resolution time is the sum total of time taken to resolve each complaint in days, in the current month divided by total number of complaints resolved in the current month.

Trend of monthly disposal of complaints
Sr. No . Month Carried forward from previous month Received Resolved * Pending #
1 April 2024 Nil Nil Nil Nil
2 May 2024 Nil Nil Nil Nil
3 June 2024 Nil Nil Nil Nil
4 July 2024 Nil Nil Nil Nil
5 August 2024 Nil Nil Nil Nil
6 September 2024 Nil Nil Nil Nil
7 October 2024 Nil Nil Nil Nil
8 November 2024 Nil Nil Nil Nil
9 December 2024 Nil Nil Nil Nil
9 Janaury 2025 Nil Nil Nil Nil
9 February 2025 Nil Nil Nil Nil
Grand Total Nil Nil Nil Nil
* Inclusive of complaints of previous months resolved in the current month.
# Inclusive of complaints pending as on the last day of the month.

Trend of annual disposal of complaints
Sr. No . Year Carried forward from previous month Received Resolved * Pending #
1 2021-22 Nil Nil Nil Nil
2 2022-23 Nil Nil Nil Nil
3 2023-24 Nil Nil Nil Nil
Grand Total Nil Nil Nil Nil
* Inclusive of complaints of previous years resolved in the current year. # Inclusive of complaints pending as on the last day of the year.

Audit Status

(For Alphaniti Fintech Investment Advisory Division)
Sr. No . Financial Year Compliance Audit Status Remarks, If any
3 FY 2022-23 Conducted
3 FY 2023-24 Conducted

 



Grievance Redressal /Escalation Matrix

(For Alphaniti Fintech Investment Advisory Division)
Details of designation Contact Person Name Address where the physical address location Contact No. Email-ID Working Hours
Customer care Rushali Jain ICC Chambers II, Saki Vihar Road, Mumbai - 400072 +91 9156634508 customercare@brainstormerz.in 9:00am - 6:00 pm (Mon - Fri)
Head of Customer care Prashant Bhingarde ICC Chambers II, Saki Vihar Road, Mumbai - 400072 +91 9833173975 escalation@brainstormerz.in 9:00am - 6:00 pm (Mon - Fri)
Complinace Officer Gautam Bankar 401/402 Airawat Building, Baner Hills Road, Baner, Pune - 411045 +91 9822974304 compliance@brainstormerz.in 9:00am - 6:00 pm (Mon - Fri)
CEO Dolly Bonde 401/402 Airawat Building, Baner Hills Road, Baner, Pune - 411045 +91 9327714705 ceo@@brainstormerz.in 9:00am - 6:00 pm (Mon - Fri)
Principal Officer Dolly Bonde 401/402 Airawat Building, Baner Hills Road, Baner, Pune - 411045 +91 9327714705 principal@brainstormerz.in 9:00am - 6:00 pm (Mon - Fri)